Billing & subscriptions

How to change your Orbin plan, update your payment method, find invoices, and cancel, including how proration and annual billing work.

Last updated

You manage your plan under Settings → Billing. You can change plans, update your card, download invoices, and cancel there. Only workspace Admins and Owners can make billing changes.

Plans

Orbin has Starter, Professional, and Business plans you can start yourself, and an Enterprise plan you arrange with us. The plans differ in how many accounts, team members, and AI credits you get, and in which features are included. See the full comparison on the pricing page. Plans start with a free trial.

Change your plan

  1. Go to Settings → Billing.
  2. Choose the plan you want from the plan cards.
  3. Confirm the change.

Upgrades and downgrades are prorated automatically. Annual billing saves 20% compared with paying monthly.

Update your payment method

Click Manage billing to open the secure billing portal, where you can update your card and see your payment details. Payments are processed by Stripe, so Orbin does not see your full card number.

Invoices

Your past invoices are listed at the bottom of the Billing page, and you can also find them in the billing portal.

Cancel

You can cancel from the Billing page. Your plan stays active until the end of the period you have already paid for. Cancellations do not include refunds.

Questions about a charge

Open the help button and choose Contact support, or email support@orbin.io, and include the invoice date so we can find it quickly.

All guides