How to connect Facebook

Connect a Facebook Page to Orbin to schedule posts, see analytics, and use AI comment replies. Who can connect, permissions requested, and common fixes.

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To connect Facebook, open Social Accounts → Connect Account, choose Facebook, log in, and select the Page you want to manage. Orbin connects Facebook Pages, not personal profiles.

Who can connect

  • In Orbin, you need to be a workspace Admin or Owner. Members and Viewers cannot connect or remove accounts.
  • On Facebook, you need a role on the Page itself, such as full control. If the Page belongs to a Business portfolio, make sure you are assigned a role on the Page directly. Being a member of the portfolio alone is sometimes not enough.
  • Your plan limits how many accounts you can connect. Orbin shows a notice when you reach it.

Steps

  1. Open Social Accounts in the sidebar and click Connect Account.
  2. Click Connect next to Facebook.
  3. Log in to Facebook if asked. On the permissions screen, leave every permission switched on and choose the Pages you want to share with Orbin.
  4. Back in Orbin, if you shared more than one Page, you will see a list with all of them selected. Untick any you do not want, then confirm.
  5. Each Page appears in your accounts list.

Permissions Orbin requests

Orbin requests these so that publishing, analytics, and comment replies work.

PermissionWhat it is used for
pages_show_listShowing which Pages you can connect
pages_manage_postsPublishing and scheduling posts to the Page
pages_read_engagement, read_insightsReading likes, comments, reach, and impressions for analytics
pages_manage_engagement, pages_read_user_content, pages_manage_metadataReceiving comment notifications, reading comments, and posting replies, for AI comment replies
business_managementFinding Pages that are owned by a Business portfolio

If you decline a permission, the features that depend on it will not work.

Troubleshooting

  • "Facebook didn't grant Orbin permission to see your Pages." On the Facebook login screen, keep every Page permission enabled (choose Opt in to all), then connect again.
  • No Pages appear. You probably do not have a role on any Page, or you are signed in to a different Facebook account. Check your role on the Page, then try again.
  • The account shows an expired-access notice. Facebook revoked access, for example after a password change or removing Orbin from your Facebook settings, or after you lost your role on the Page. Click Reconnect on the account and approve the permissions again.

More fixes are in Troubleshooting.

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